Privacy and Security
Introduction Collection of information Use of information collected and disclosure of personal information to others Security and storage Access to and correction of personal information Complaints Transfer of information overseas Cookies Changes to Privacy Policy
1. This
Privacy Policy is the Royal Aero Club of Western Australia (Inc.)
(RACWA) official online privacy policy and it applies to all personal
information collected by RACWA. In this policy we explain how and why we
collect your personal information, how we use it, and what controls you
have over our use of it.
2. RACWA is committed to complying with
Commonwealth legislation governing privacy of personal information by
businesses and to protecting and safeguarding your privacy when you deal
with us.
3. Some
information provided to us by clients, customers, contractors and other
third parties might be considered private or personal. Without these
details we would not be able to carry on our business and provide our
services to you. We will only collect such personal information if it is
necessary for one of our functions or activities.
4. In particular, personal information is collected from people in the following situations by RACWA:
• If you contact RACWA, we may keep a record of that correspondence.
• When you submit your e-mail address to our web site mailing list.
5.
At or before the time the personal information is collected by us we
will take reasonable steps to ensure that you are made aware of who we
are, the fact that you are able to gain access to the information held
about you, the purpose of the collection, the type(s) of organisations
to which we usually disclose the information collected about you, any
laws requiring the collection of the information and the main
consequences for you if all or part of the information is not collected.
6. We
may use or disclose personal information held about an individual for
the primary purpose for which it is collected (eg. provision of our
services, including administration of our services, notification to you
about changes to our services, record-keeping following termination of
our services to you and technical maintenance). We may also use such
information for a purpose related to the primary purpose of collection
and where it would reasonably be expected by you that we would use the
information in such a way. This information is only disclosed to persons
outside our business in the circumstances set out in this policy or as
otherwise notified to you at the time of collection of the information.
7. In addition we are permitted to use or disclose personal information held about you:
• Where you have consented to the use or disclosure;
• Where
we reasonably believe that the use or disclosure is necessary to lessen
or prevent a serious, immediate threat to someone's health or safety or
the public's health or safety;
• Where we reasonably suspect that
unlawful activity has been, is being or may be engaged in and the use or
disclosure is a necessary part of our investigation or in reporting the
matter to the relevant authorities;
• Where such use or disclosure
is required under or authorised by law (for example, to comply with a
subpoena, a warrant or other order of a court or legal process);
• Where
we reasonably believe that the use or disclosure is reasonably
necessary for prevention, investigation, prosecution and punishment of
crimes or wrongdoings or the preparation for, conduct of, proceedings
before any court or tribunal or the implementation of the orders of a
court or tribunal by or on behalf of an enforcement body.
Links
8. Our web site may contain links to
other web sites and those third party web sites may collect personal
information about you. We are not responsible for the privacy practices
of other businesses or the content of web sites that are linked to our
web site. RACWA encourages users to be aware when they leave the site
and to read the privacy statements of each and every web site that
collects personally identifiable information.
9. RACWA places a great
importance on the security of all information associated with our
customers, clients and contractors. We have security measures in place
to attempt to protect against the loss, misuse and alteration of
personal information under our control.
10. Personal information is de-identified or destroyed securely when no longer required by us.
11. RACWA
retains the information you provide to us including possibly your
contact and credit card details to enable us to verify transactions and
customer details and to retain adequate records for legal and accounting
purposes. This information is held on secure servers in controlled
facilities.
12. Information stored within our computer systems can
only be accessed by those entrusted with authority and computer network
password sanctions.
13. No data transmission over the Internet can be
guaranteed to be 100 per cent secure. As a result, while we strive to
protect user's personal information, RACWA cannot ensure or warrant the
security of any information transmitted to it or from its online
products or services, and users do so at their own risk. Once RACWA
receives your transmission, it makes every effort to ensure its security
on its systems.
14. Ultimately, you are solely responsible for
keeping your passwords and/or account information secret. You should be
careful and responsible whenever you are online.
15. RACWA
is committed to maintaining accurate, timely, relevant and appropriate
information about our customers, clients and web-site users.
16. So
long as your request for your personal information is in accordance with
the National Privacy Principles, then we will give you access to that
information.
17. Inaccurate information will be corrected upon
receiving advice to this effect from you. To ensure confidentiality,
details of your personal information will be passed on to you only if we
are satisfied that the information relates to you.
18. If we refuse
to provide you with access or correct the personal information held
about you by us, then we will provide reasons for such refusal.
19. If you have a complaint about our
Privacy Policy or the collection, use or safe disposal or destruction of
your personal information, your complaint should be directed in the
first instance to us at E-mail: webinfo@racwa.asn.au
20. We
will investigate your complaint and attempt to resolve any breach that
might have occurred in relation to the collection, use or destruction of
personal information held by us about you in accordance with the
Commonwealth Privacy legislation. If you are not satisfied with the
outcome of this procedure then you may request that an independent
person (usually the Commonwealth Privacy Officer) investigate your
complaint.
21. Pursuant to
the National Privacy Principles we may transfer personal information we
have collected about you to someone other than you in a foreign country
only if such transfer is permitted by the National Privacy Principles.
22. RACWA collects information from the site using "IP files".
23. When
you visit the RACWA site to read, browse or download information, our
system will record/log your IP address (the address which identifies
your computer on the internet and which is automatically recognised by
our web server), date and time of your visit to our site, the pages
viewed and any information downloaded. This information will only be
used for the purpose of site analysis and to help us offer you improved
online service. We may automatically collect non-personal information
about you such as the type of Internet browsers you use or the site from
which you linked to our Web Sites. You cannot be identified from this
information and it is only used to assist us in providing an effective
service on our Web Sites.
24. If RACWA decides to
change its Privacy Policy, it will post changes on this Privacy Policy
page so that users are always aware of what information is collected,
how it is used and the way in which information may be disclosed. As a
result, please remember to refer back to this Privacy Policy regularly
to review any amendments.
Contacting us
25. If you require further information regarding our Privacy Policy, please contact us at the following address: E-mail: webinfo@racwa.asn.au
26.
Should you wish to read more information on privacy legislation or the
National Privacy Principles we recommend that you visit the Federal
Privacy Commissioner's website at www.privacy.gov.au.
Acceptance
27. You accept that your use of this site includes your acceptance of this Privacy Policy and the Terms of Use.